Rebecca: [7:59:25 AM] Welcome to our real-time support chat. I am in the process of assisting many customers, please be patient with my responses. How can I assist you today?
qi: [7:59:25 AM] hello ,I have noticed an auto-renewal fee of $ 250.80 USD for Web Site Today. But I want you to know that I have stopped using hostermosnter Hosting ,and will never use again . So please: 1, return my money you have charged ; 2,and cancel the automatic add cost payment method .thankyouï¼
[7:59:41 AM] hello
Rebecca: [7:59:55 AM] What is your domain name?
qi: [8:00:03 AM] ****com
Rebecca: [8:01:21 AM] by reversing this renewal your hosting account will be set to expire. this means none of the websites on this account will work once it expires.
qi: [8:02:36 AM] i know
Rebecca: [8:02:48 AM] Ok hold while I reverse that charge.
qi: [8:03:08 AM] I wonderhow do you get my new credit card information?
Rebecca: [8:04:14 AM] You have now been refunded 250.80 for that renewal.
[8:04:26 AM] It will be back in that account in 3-7 days.
qi: [8:04:27 AM] my old credit card information was expired
[8:04:35 AM] how do you get my new credit card information?
Rebecca: [8:05:34 AM] If the new card is connected with a working account it will still work.
qi: [8:07:17 AM] but i didn‘t fill out new credit card information
Rebecca: [8:07:45 AM] But if the old credit card information is still somewhat active the charge can go through.
qi: [8:08:23 AM] ok i know thank you !
[8:08:59 AM] no more question
[8:09:06 AM] bye
发表于 2011-8-22 20:17:00
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