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CeraNetworks网络延迟测速工具IP归属甄别会员请立即修改密码
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楼主: sky2112
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Linode这次事件没赔偿方案?

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21#
发表于 2010-11-22 09:19:20 | 只看该作者
哈哈,我以前跟linode申请过补偿,稍等贴ticket
22#
发表于 2010-11-22 09:22:29 | 只看该作者
  1. Linode.com provides a 99.9% uptime guarantee on all Linode hardware, and on network connectivity. In any given month, if your Linode is down for more than 0.1%, you may request a pro-rated credit for the down-time.
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  1. Hello,

  2. Thank you for contacting us. We sincerely apologize for any inconvenience this network outage has caused. Your request has been received and is currently under review. We are still working to analyze the events that took place which caused this problem and we will update you as soon as we have made a determination.

  3. Again we apologize the this inconvenience and we thank you in advance for your understanding.

  4. Regards,
  5. Brett
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  1. Hello,

  2. We do apologize for any inconvenience you may have experienced as a result of the May downtime. For Linodes in the Dallas datacenter, the total downtime for this period was 0.235%. For your account this would come out to a credit of $0.05 for the month of May. We can certainly apply this credit to your account if you would like. Please let us know how you would like to proceed.

  3. Regards,
  4. Brett
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23#
发表于 2010-11-22 09:33:04 | 只看该作者

回复 22# 的帖子

貌似我听明白了,是不是说:1个月720小时,720小时等于19.95美元,然后按照每小时多少美元的价格再退给你的账户~~~
24#
发表于 2010-11-22 09:39:13 | 只看该作者
you may request a pro-rated credit for the down-time.

宕机多少小时,补多少小时的钱进入你的账号,如果申请赔偿的话好像是这样。
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