Ubiquity Los Angeles is currently experiencing a limited network interruption relating to our distro1 core distribution switch. We are attempting to diagnose the exact cause of the issues, and in an attempt to resolve the situation will be conducting a restart of our priamry edge router for the facility. During this time, clients may expect to see a brief period of connectivity loss lasting no more then 5 minutes. We will post updates here as soon as they become available. Should you have any questions or need any assistance relating to this matter, please do not hesitate to contact our support team by creating a support ticket http://support.ubiquityhosting.com or calling 1-866-438-8247 or +1-480-212-1710 (International).
UPDATE: We have completed our attempted restart of the edge router but this did not resolve the issue. We are working with the distro1 device manufacturers TAC now to determine the exact cause of the issue and get it resolved. We will continue to post updates here as they become available.
UPDATE: We have completed a full check of the distro1 device and have not been able to locate any issues. We have relocated a number of rack level uplinks from this device to a different one but are still experiencing issues with these and other devices. As such we have begun working with the TAC for the manufacturer of our edge router to the determine the exact cause of the issues that are occuring and get them resolved. We will continue to post updates here as they become available.
发表于 2011-6-27 20:28:58
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