Linode这次事件没赔偿方案？

sky2112

Linode这次事件没赔偿方案？

断了6个小时多

cpuer

you may request a pro-rated credit for the down-time.

宕机多少小时，补多少小时的钱进入你的账号，如果申请赔偿的话好像是这样。

iamtime

貌似我听明白了，是不是说：1个月720小时，720小时等于19.95美元，然后按照每小时多少美元的价格再退给你的账户~~~

cscsf

1. Linode.com provides a 99.9% uptime guarantee on all Linode hardware, and on network connectivity. In any given month, if your Linode is down for more than 0.1%, you may request a pro-rated credit for the down-time.

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1. Hello,
   
2. 
   
3. Thank you for contacting us. We sincerely apologize for any inconvenience this network outage has caused. Your request has been received and is currently under review. We are still working to analyze the events that took place which caused this problem and we will update you as soon as we have made a determination.
   
4. 
   
5. Again we apologize the this inconvenience and we thank you in advance for your understanding.
   
6. 
   
7. Regards,
   
8. Brett

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1. Hello,
   
2. 
   
3. We do apologize for any inconvenience you may have experienced as a result of the May downtime. For Linodes in the Dallas datacenter, the total downtime for this period was 0.235%. For your account this would come out to a credit of $0.05 for the month of May. We can certainly apply this credit to your account if you would like. Please let us know how you would like to proceed.
   
4. 
   
5. Regards,
   
6. Brett

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cscsf

哈哈，我以前跟linode申请过补偿，稍等贴ticket

Globalization

原帖由 叫我强哥 于 2010-11-22 08:41 发表

这次linode要倒霉了.

最多给你加6小时，还要怎么样？你能怎么样？

Globalization

这个月我已经赶走2个客户了1个1G的1个5G的

Globalization

需要找律师的联系我，我有几个朋友的朋友的朋友在美国是大律师，官司101%会赢，不过律师费才2000美圆

domin

原帖由 叫我强哥 于 2010-11-22 08:41 发表

这次linode要倒霉了.

严格来说linode并没有保证power

renothing

如果是上游HE的毛病，可以算作不可抗拒事件不？